The instrumentation installed in the field is naturally subject to the wear of its mechanical parts, dirt and the drift of the quality of the sensitive elements. Therefore, constant maintenance is required, which keeps the instrumentation efficient, ensuring the conservation status of the system guaranteed at the time of installation, helps prevent the risk of breakdowns and reduces the costs related to a possible restoration of operation. Thus it guarantees the quality and continuity of the recorded data.
Furthermore, it is periodically necessary to update the firmware of the instrument and the software to keep it always at maximum performance.
LSI LASTEM offers preventive maintenance contracts with scheduled interventions aimed at verifying the state of the hardware and data quality and updating firmware and software.
Alternatively, the customer can choose the corrective action formula to which the Customer Service will respond for the resolution of any sporadic problem by including the intervention in the planning of activities.
The scheduled preventive maintenance contract may already contain the possibility of taking advantage of corrective interventions at advantageous conditions, in fact the intervention times and costs are defined in advance, speeding up the ticket opening process.