The instrumentation installed in the field is naturally subject to the wear of its mechanical parts, pollutants and the drift of the quality of the sensitive elements. Constant maintenance allows to preserve their state of efficiency at the same performances guaranteed at the installation, it helps to prevent breakdowns and also reduces the costs related to a possible recovery of operation.
Therefore, besides installation, LSI LASTEM offers a preventive maintenance service with scheduled interventions, aimed both at checking the status of the hardware, and at updating the firmware and software, thus ensuring the quality and continuity of the recorded data.
Alternatively, the customer may choose corrective interventions on call, for the resolution of any sporadic problems, which will be managed by our Customer Service, according to its scheduling of interventions.
Moreover, within the scheduled preventive maintenance contract it is possible to foresee corrective actions. Defining in advance intervention times and costs guarantees a faster procedure for support ticket opening.